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Beach goers in the hotels & resorts get frustrated trying to find water – you see them standing, waving hands, looking left and right – sometimes even jumping or shouting. And when it gets busy, the service becomes super slow.
This impacts the customer satisfaction rate and the overall business performance.
Resort and hotel operators need to compromise between the quality of service and their cost of operation.
Hotel & Resorts operators will need to compromise no more with Kwiki.
- Kwiki is a mobile solution that benefits both the resort users as well as the operator. The guests can now accurately locate themselves in the resort and directly communicate with the restaurant to order their food and beverages or to get serviced (towels, umbrella, valet parking, etc.)
- This will help them avoid the frustration of finding a waiter, and dramatically increasing the speed of services – 50% faster service !
- Kwiki is also a loyalty and survey platform, a notification tool, as well as a source for Big Data.
- Kwiki enhances the customer experience, increases the average check value and optimizes the operating costs – All at the same time !
How it Works
FOR THE GUESTS
No more time lost catching a waiter and waiting to be served – Send your requests and enjoy the sun
Customize the order and get exactly what you asked for
Avoid waiting for the bill, use your credit card, pay cash or charge it to your room
Browse a visual menu and check all relevant dietary details, including allergens
FOR THE RESORT
Increase your speed of service by 50%
Optimize 70% of the waiter’s chores
Increase your average check value by 20% with the integrated up-selling techniques
Go Fast & Green
Apply your menu changes seamlessly on the spot, avoid reprinting costs!
Avoid human errors when your waiter take the order
Use Kwiki as a platform to build a loyalty scheme, and make sure you keep your loyal customers
Use Kwiki as a platform to run surveys with a higher conversion rate
Sharpen your offering
Know more about your customers with Big Data and sharpen your offering
Reach your customers through sending them notification about your activities
FOR MORE INFO AND SUPPORT, CONTACT US
Media City – Dubai – United Arab Emirates
+971 566 814 455